River Mill Data Management

Products And Services

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  Mobile On-Site Shredding

  River Mill Data Management provides the following services to help you find a solution to the disposal of your sensitive information: - On-Site Paper Shredding Services - Regular Service - One-Time Purge/Clean-Out - Hard Drive Destruction - Computer Media Shredding - Film Media Shredding - Product Destruction We are AAA Certified by the National Association for Information Destruction (NAID) for secure on-site destruction of paper and printed media as well as hard drives. River Mill Data Management provides you with on-site paper shredding in Georgia and Alabama. Our service will give you the ultimate sense of security for your sensitive information. After we shred it, YOU CAN FORGET IT. We shred and recycle thousands of pounds of paper every day. Office paper shredders do not offer you as much security. Your documents are shredded by our mobile, on-site paper shredding trucks, mixed with thousands of pounds of other shredded documents, and shipped to recyclers in loads of over 20 tons. River Mill Data Management provides you with a certificate of document destruction for your records.

  Video: Mobile On-Site Shredding

  Link: Mobile On-Site Shredding

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  Scheduled Shredding

  River Mill Data Management provides you with collection containers at no charge in a variety of sizes for use in securing your sensitive information. The containers are locked and can only be opened by authorized personnel, eliminating the chance of your sensitive information falling into the wrong hands. These containers will stay in your office and you can put your paper to be shredded in them, eliminating the need for a manual paper shredder. The frequency of our paper shredding services can be customized to meet your needs. River Mill Data Management will come to your office in our shredding trucks to shred your documents on a schedule that is convenient for you. All of our collection containers are lockable and secure to meet your needs, big or small. Our Executive Office Cabinet is 19-1/4" wide by 17-1/4" deep by 34-3/4" high. Our 64-Gallon Rolling Bin is 23-1/4" wide by 29-5/16" deep by 40-3/16" high. Our 95-Gallon Rolling Bin is 26-1/2" wide by 34" deep by 46" high.

  Link: Scheduled Shredding

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  One-Time Shred Projects

  Have you accumulated a large amount of sensitive files and documents and need them destroyed in a secure and efficient manner? Our one-time purge paper shredding service saves you time, protects your privacy, and offers the perfect solution for: - Quarterly or annual file room purges - Office moves or corporate consolidations - Audit and litigation requirements Don’t let your outdated documents fall into the wrong hands. River Mill Data Management’s document purge service can be used on demand for shredding paper in bulk quantities. Whether you are moving offices, cleaning out a storage unit, purging old patient charts or financial records, or simply need to shred some documents, we’ve got you covered! From home offices and small businesses through the largest organizations, River Mill’s one-time shredding service can securely shred one box or thousands. NAID AAA CERTIFIED PAPER SHREDDING We’re committed to safeguarding your business from breaches of personal and financial information. Our on-site mobile shredding services offer the highest level of security in the document destruction industry. As a NAID AAA Certified provider, our facilities and processes are regularly audited by third-party, independent security professionals. During audits, several areas are assessed, including: - Chain of custody procedures - Security policies - Insurance requirements With River Mill Data Management, you get a privacy protection solution that offers unparalleled security and meets state and federal privacy regulations.

  Link: One-Time Shred Projects

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  Product Destruction

  Product liability could destroy your company’s image if defective products are not disposed of properly. Your company may be in a situation where you need to destroy counterfeit, expired, or defective products. If so, you’re in luck! Our mobile shredding trucks can shred much more than paper. We can shred a variety of materials, including textiles. We guarantee complete destruction of your defective products and will run a test batch for you to examine. We will do our best to recycle all of your materials. Some examples of products that need proper disposal: - Product recalls - Counterfeit products - Prototypes - Out-of-spec products - Outdated packaging - Mislabeled packaging - Security products (uniforms, ID cards, etc.) - Toys - Pill bottles - Textiles

  Link: Product Destruction

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  Confidential Pickup and Delivery of Your Documents

  River Mill Data Management can come to your location and help you prepare your records for off-site storage. We will: - Box your records - Bar-code your records for instant, error-free identification - Deliver your records to our secure facility - Provide you with a detailed inventory of all containers in off-site storage - Clean out and inventory your mini-storage unit When you need a file, then let us know, and we will retrieve it and deliver it to you. There will be no more endless searching for the files that you need. Organizing and managing your files is what we specialize in, and we can handle all of your document management needs for less than they are costing you today.

  Link: Confidential Pickup and Delivery of Your Documents

• Facilities & Security

  Our facility is designed to protect your information from many different threats. Protecting your data is our number one priority. You can sleep well at night knowing that your data is safe with us! OUR FACILITY - 55,000 square-feet - Premises monitored 24/7 for fire with particle beams and water flow detectors - Sprinklered - Doors are locked electronically - Security cameras at every entrance - Flood sensors - All perimeter doors have door contacts monitored by A-Com - Motion sensors throughout monitored by A-Com - Any visitors must sign in and be accompanied at all times by a River Mill representative - Pre-employment 7-year background check on all employees - Pre-employment drug screen with random drug screening throughout the year

  Link: Facilities & Security

• File-Level Indexing for Quick Retrieval

  Are you uncertain about what is in your storage boxes? By using our indexing service to create a digital index for each file folder in each box, you will know exactly what is in that box. When you need to know what is in a box, you can use our online service to audit its file folder inventory. You will not have to maintain lists of the contents of your boxes. When required, you can call us and request the specific file you need, and it will be immediately located. We can retrieve and deliver the specific file without having to bring you the entire container. Indexing your inventory can make file retrieval a lot easier and more convenient for you. RIVER MILL'S CUTTING-EDGE TECHNOLOGY River Mill’s goal is to have a “zero defects” file service, which means we have the systems and controls in place to maintain a 100% find and retrieval rate. You will never have to worry about files being placed in the wrong spot and never found again. Our top-of-the-line software keeps track of the locations of your files. You can have your documents indexed on a container level or a file level for each file in the container. Our delivery schedule is customized to meet both your regular service and emergency service needs. We have both open-shelf filing and box storage systems available for medical files that have been purged from your office.

  Link: File-Level Indexing for Quick Retrieval

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  Sale of Storage Containers

  Quality records storage containers are critical to keeping your files protected. That’s why River Mill Data Management offers our own high-quality file storage boxes. Our boxes: - Measure 12” x 15” x 10” - Are designed to instantly assemble in one step - Are double-walled on all four sides and the bottom - Have a large, 3” tight-fitting lid to provide better strength and security

  Link: Sale of Storage Containers

• Document Destruction at End of Record Retention Period

  With our software, you can assign a retention period to each of the different types of records that you have in off-site storage. We run monthly reports on which of your containers have reached the end of their retention period. We mail the report to you, and if you want your documents destroyed, simply sign and return it to us. In this way, we can help you follow your record retention policy.

  Link: Document Destruction at End of Record Retention Period

• Online Access to Inventory of Archives And Records

  ONLINE ACCESS TO INVENTORY When you store files with River Mill Data Management, we give you anytime, online access to your records inventory. With each of your files or boxes bar-coded and indexed, our database management software allows you secure online access. You can initiate online requests for: - File pickup and retrieval - Inventory reports - Movement and tracking of files - Unlimited indexing and sorting of information for report download OUR DATABASE SOFTWARE We use Total Recall, a software program specifically designed for commercial records centers by DHS Worldwide. Total Recall provides bar-coded inventory tracking, container locations, work order creation, and unlimited container indexing. You can access your storage inventory online any time of the day or night.

  Link: Online Access to Inventory of Archives And Records

• Tape Rotation Service

  If a natural disaster strikes or your office burns down, is your data safe? If all of your information is stored in one place, it may take a long time for your company to get back in business. Storing your backup data tapes in a secure, fireproof media vault and having them rotated on a regular basis is an inexpensive way to make sure that you always have a current backup of all your system data. A ROTATION SERVICE FOR BACKUP TAPES OR HARD DRIVES GIVES YOU: - Data protection - Regularly updated data - Comfort with disaster preparedness River Mill Data Management’s security-screened, uniformed security professionals will come to your office to pick up your most recent backup tapes or hard drives and leave behind your old ones for re-use. Your backup media is scanned for tracking and to document their location during each step of the process so you know where your backups are at all times, including during transport in our secure media van. Storing your data offsite is essential for disaster recovery, and with River Mill’s tape rotation service, you get peace of mind knowing you have a backup in our secure, fireproof, and climate-controlled vault.

  Link: Tape Rotation Service

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  Climate-Controlled Media Vault

  Is your recovery backup stored on data cartridges, CD/DVD/Blu-Ray, backup tapes, diskettes, and/or microfilm? With these forms of data storage, you need to be extra careful to keep your data safe. These forms of data backup are much more sensitive to heat and moisture than paper records. The most effective measures of safe storage for these types of media involve: CLIMATE AND HUMIDITY CONTROL - Self-contained climate and humidity control - Temperature maintained at 70 degrees Fahrenheit - Dust-free environment - Relative humidity level maintained below 35% - No water in vault FIRE SUPPRESSION - Environmentally friendly - Uses Novec™ 1230 Fire Protection Fluid - Ensures the integrity of your data, even in a major catastrophe - Not water-based Our Firelock Media Vault has all of these features. In addition, you need to go through multiple layers of security before getting to the vault door which has a combination lock. We can help you protect data in your IT system backups so they will be available to you for disaster recovery purposes. FIRELOCK FIREPROOF MEDIA VAULT Founded in 1985, Firelock is the world’s leading manufacturer of media-rated modular vault chambers. Unlike poured-in-place concrete vaults, Firelock vaults are constructed from individual panels that are filled with a heat-resistant, spun ceramic material. A Firelock vault is the highest performing vault available today and ensures the highest level of protection for your most vital records and irreplaceable items. You gain the ability to store microfilm, computer media, file servers, and paper in one location, and the peace of mind that comes from knowing that all the environmental and fire protection elements are in place. SECURITY Our Firelock vault offers an independent media tape storage facility which provides a Class-350 four-hour paper and Class 125 two-hour media safe environment for the protection of your vital information. The vault is locked 24 hours a day and has its own security system. Our vault’s security system includes contact points and motion detectors. This system is monitored around the clock by A-Com Protection Services. A motion-activated video camera also captures images of anyone entering the vault. 3M™ Novec™ 1230 Fire Protection Fluid is an advanced Halon replacement, designed to balance industry concerns for human safety, performance and the environment. The unique chemical structure of Novec 1230 fluid gives the product a number of critical advantages over conventional Halon replacements. It has zero ozone depletion potential, 5-day atmospheric lifetime, and a global warming potential of 1. It is also low in acute toxicity, providing a significant margin of safety at relatively high fire extinguishing concentrations, making it ideal for use in occupied spaces. VAULT CONSTRUCTION Our Firelock vault is constructed with a unique insulating core that remains dry and inert, even during exposure to a fire of 2000 degrees Fahrenheit. The insulation is the same as that used by NASA in the construction of the space shuttle. The door assembly is made up of both an outer vault door and an inner door to provide a thermal break between the doors, which suppresses heat. Many media vaults available today are constructed from concrete. Concrete vaults are water based. In the event of a fire, they emit steam into the vaults’ interiors, which will destroy sensitive media within minutes. Our Firelock vault is designed and tested to ensure your sensitive media is safe until the fire has been extinguished. The rating for our Firelock vault meets the demanding standards set by the National Fire Protection Association (NFPA). It is the highest-rated fire protection environment available for media storage. When your data is stored in our Firelock vault, you can rest assured that it is in the safest environment possible.

  Link: Climate-Controlled Media Vault

• River Mill Data Management CSR Readiness® Pro Edition

  PROTECT THE PERSONALLY IDENTIFIABLE INFORMATION (PII) OF YOUR EMPLOYEES AND CUSTOMERS PII refers to any information that can identify an individual and possibly lead to identity theft or fraud. All businesses have PII. It comes from customers, employees, and vendors and is usually found in every department. It can be as obvious as a social security number or just an email address or phone number. PROTECT YOURSELF AND YOUR BUSINESS Many laws cover the retention and/or destruction of PII, breach and consumer notification protocol. Your responsibility for data protection encompasses all paper records and electronic files containing PII. River Mill Data Management Readiness Pro Edition, powered by CSR, will help your business reduce the risk of a data breach, and in the event of an actual or suspected breach, CSR takes the headache and hassle out of the legal requirements to report the loss or breach of PII to an ever-increasing number of authorities, as well as mandated notification to your customers. HOW IT WORKS: 1.) A self-assessment data privacy questionnaire 2.) Generation of remediation instructions, policies and best practice reguarding compliance, security, incident response planning and audit; and 3.) 24/7 access to allow ongoing input and regular monitoring. BREACH REPORTING SERVICE™ - 4 SIMPLE STEPS 1.) Collect all necessary information 2.) Call 888-301-6449 3.) The CSR Privacy Professional will evaluate the incident using the powerful and patented CSR systems 4.) CSR completes all necessary reporting and, if need, works the user to complete consumer notification Watch CSR’s Breach Reporting Service and Readiness videos to learn why reporting and notification is mandatory, how the service works, and who the experts are behind it.

  Video: River Mill Data Management CSR Readiness® Pro Edition

  Link: River Mill Data Management CSR Readiness® Pro Edition

• Hard Drive Destruction

  River Mill Data Management does far more than erase hard drives. We physically destroy hard drives and can offer you NAID AAA Certified on-site hard drive destruction service with our hard drive crusher. Erasing hard drives does not guarantee that your sensitive information is irretrievably destroyed. Reformatting hard drives is too time-consuming, and degaussing hard drives has proven to be ineffective due to new disk shielding technologies. That’s why we destroy hard drives with over 10,000 pounds of pressure. First we record the serial number, then destroy your computer hard drives with our hard drive crusher. After your hard drive is destroyed, you will be provided with a Certificate of Hard Drive Destruction. You can also witness the destruction of your hard drives if you like. After the destruction, the scrap metal is recycled. Whether you have one hard drive or hundreds, River Mill Data Management can ensure they are destroyed in a thorough and secure manner.

  Video: Hard Drive Destruction

  Link: Hard Drive Destruction

• Computer Media & X-Ray Film Destruction

  Digital storage methods give you the ability to save storage space and access data quickly. It also puts your sensitive information in a much smaller package and makes stealing that information easier for would-be identity thieves. Outsourcing your digital storage media destruction tasks to a shredding company is the best way to ensure that you permanently delete data from your electronic resources. Deleting files could not possibly be any easier than this and give you as much security. River Mill Data Management can also provide destruction services for other forms of media, such as: - CDs/DVDs/Blu-rays - Floppy disks - Computer backup tapes - Video tapes - Cassette tapes - X-ray film River Mill Data Management can completely and securely destroy your digital media with our top of the line mobile shredding service. We guarantee that your media will be destroyed.

  Link: Computer Media & X-Ray Film Destruction

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  Electronics Recycling

  Do you have old computers and laptops just taking up space? Not sure what to do with outdated cell phones or copiers? River Mill Data Management is pleased to offer a perfect solution! We can remove your old electronics from your office and recycle them. We partner with reputable recyclers so you can rest assured that your old equipment will be properly disposed of and will never end up in a landfill. We can remove these items for you: - Desktop computers - Laptop computers - Computer monitors (LCD/CRT) - Servers - Printers - Copiers - Fax machines - Networking equipment - Cell phones - Stereos - VCRs - Scanners

  Link: Electronics Recycling